ls~/projects --all

The Work.

Production automations that ran real workloads — scrubbed of company data and published as ready-to-fork templates — plus tooling and product experiments. Synced live from GitHub.

01Production Automations

01RingCentral Archiver

Replaces RingCentral's native call-recording archiver: pulls the full call log via API and archives recordings into one clean Box folder per month — 11,700+ recordings recovered, with dedup, rate-limit backoff, and an offline mock test suite.

Python · RingCentral API · Box SDK

02JiraReporter — IT Ticket Dashboard

Daily dashboard surfacing IT tickets aging past 45 days: interactive Chart.js dashboard served by a local credential-proxying web server, daily email digest, and a Snowflake export for BI reporting.

Python · Jira REST API · Chart.js

03JiraPhoneReport

Onboarding/offboarding compliance audits that catch phone-provisioning gaps — new hires with no line assigned, departed staff with active billable lines — as color-coded Excel reports.

Python · Jira REST API · openpyxl

04BoxTranscriber

Watches a Box folder and auto-transcribes uploaded videos via AssemblyAI, posting timestamped transcripts back as comments — verified on a 19.6 GB video through the ffmpeg large-file path.

Node.js · AssemblyAI · Box SDK

05AT&T → Salesforce Reconciler

Weekly asset reconciliation between an AT&T Premier export and Salesforce: header auto-detection, digit-safe IMEI parsing, a bad-row review queue, and a permanent lock against re-activating cancelled lines.

Python · pandas · openpyxl

06AmazonReportBot

Playwright automation that downloads the daily Amazon Business order report and emails one receipt per card charge for expense matching — attaches to a real signed-in Edge session over CDP to survive anti-bot walls.

Python · Playwright · Outlook COM

07JiraAnalyticsReport

Weekly team report distilled from 42,000+ historical Jira tickets: incremental fetch, styled Excel workbook, automated Monday-morning Outlook delivery — fetch, format, and send cleanly separated.

PowerShell · Python · openpyxl

02Tooling & Products

Zendesk CSV Cleanup Helper

Operations

Cleans messy Zendesk-style CSV exports and surfaces repeated-response macro candidates for support teams.

Python · CSV · AutomationGitHub →

Ticket Triage Engine

Operations

Keyword-based IT support ticket triage and tagging rules engine. Reads CSV exports, assigns priority + routing, outputs triage reports.

Python · Automation · CLIGitHub →

Ticket Log Parser + SLA Report

Operations

Parses support ticket logs, detects SLA breach signals, and generates a clean summary report.

Python · CLI · ReportingGitHub →

SupportOps Copilot

Operations

CLI tool that processes raw support ticket exports into categorized summaries and manager-ready reporting artifacts.

Python · CLI · AutomationGitHub →

IT Onboarding Checklist Automation

Operations

Automates the IT-side onboarding checklist so every new hire gets a consistent, verifiable setup.

Python · AutomationGitHub →

Quote Follow-up Autopilot

Web App

Revenue-focused workflow tool for contractors and service businesses to automate quote follow-up and deposit collection.

Next.js · TypeScript · SaaSGitHub →

FCDevelopments Portfolio

Web App

This site — a dark, systems-console portfolio built on Next.js App Router with live GitHub project sync via ISR.

Next.js · TypeScript · Tailwind CSSGitHub →

Customer Update Hub

Web App

Service-status communication hub that helps dealerships, repair shops, and field-service teams cut status calls and standardize customer updates.

Next.js · TypeScript · Workflow AutomationGitHub →

BAR Estimate Compliance Writer

Web App

California-focused estimate drafting product that helps repair shops produce customer-friendly, compliance-aware repair estimates.

Next.js · TypeScript · Tailwind CSSGitHub →

REST API → CSV/JSON Template

Template

Clean, heavily-commented Python template for pulling REST API data into structured CSV/JSON with error handling and pagination.

Python · REST API · CSVGitHub →

GitHub Profile Email Me

The Work.

Ran the real thing. Fork the template.

The rest of the shelf.

Zendesk CSV Cleanup Helper

Ticket Triage Engine

Ticket Log Parser + SLA Report

SupportOps Copilot

IT Onboarding Checklist Automation

Quote Follow-up Autopilot

FCDevelopments Portfolio

Customer Update Hub

BAR Estimate Compliance Writer

REST API → CSV/JSON Template

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